Privacy Policy

© 2024 by Raika Silver, a proud subsidiary of AABHUSHAN, crafting excellence since 1986.

We value your trust and are committed to safeguarding your personal information. This Privacy Policy explains how Raika Silver collects, uses, and protects your data. By using our website or application, you consent to the terms outlined below.

1. Information We Collect

We collect the following information when you interact with our website/application:

Personal Information

  • Contact Details: Name, email address, phone number, and mailing address.
  • Payment Information: Credit/debit card numbers or other financial details for order processing (securely encrypted).
  • Account Details: Username and password for registered accounts.

Non-Personal Information

  • Device Information: Browser type, IP address, and operating system.
  • Website Interaction Data: Pages visited, time spent on the site, and clickstream data.

Cookies

Cookies are small data files stored on your device to help us enhance your browsing experience. See Section 7: Use of Cookies for more details.

2. Purpose of Information Collection

We collect your information for the following purposes:

  1. Order Fulfillment: To process, deliver, and provide tracking for your orders.
  2. Customer Support: To respond to your inquiries and resolve any issues you may encounter.
  3. Promotions and Updates: To notify you about special offers, contests, surveys, and new products.
  4. Personalization: To tailor your shopping experience based on your preferences.
  5. Website Improvement: To analyze feedback and enhance our website’s functionality and offerings.
  6. Legal Compliance: To adhere to applicable laws, regulations, and contractual obligations.

3. Sharing of Information

Your personal information will never be sold or shared with unauthorized third parties. However, we may share your data with trusted entities under the following conditions:

  • Service Providers: For payment processing, shipping, or technical support.
  • Legal Obligations: When required by law or legal processes to ensure compliance.

Rest assured, all shared data is encrypted and handled with strict confidentiality.

4. How We Protect Your Information

We implement advanced security measures to protect your personal information:

  • Encryption: All sensitive data, such as payment information, is encrypted using industry-standard SSL (Secure Socket Layer) technology.
  • Secure Storage: Your data is stored in secure servers with restricted access.
  • Access Control: Only authorized personnel are allowed access to your personal information.

To verify the security of our website, look for a closed lock icon in the browser’s address bar, which indicates that the connection is secure.

5. Access and Update Your Information

You have the right to access and modify the information you have shared with us. To do so, contact us via email or phone.

Steps to Update Your Information:

  1. Request to view the data we have collected.
  2. Correct or update inaccuracies in your personal information.
  3. Raise concerns or provide instructions about how we use your data.

We will process these requests promptly to ensure your information remains accurate and up to date.

6. Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected:

  • To process and deliver your orders.
  • To respond to your queries and provide customer service.
  • To notify you about promotions and updates related to our products and services.

Upon your request, we will securely delete your information once it is no longer needed.

7. Use of Cookies

Cookies are essential for enhancing your experience on our website.

What Are Cookies?

Cookies are small files stored on your device to recognize you during future visits. They help us provide features such as:

  • Remembering your cart and wish list.
  • Tailoring product recommendations to your preferences.
  • Making the shopping process faster and more efficient.

By using our website, you consent to the use of cookies. You can manage cookie settings in your browser, but disabling cookies may affect your experience.

8. Policy Changes

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and the date of the latest revision will be noted. We encourage you to review the policy periodically to stay informed of any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to reach out to us:

© 2024 by Raika Silver, a subsidiary of AABHUSHAN. Proudly serving you with excellence since 1986.

© 2024 - Raika. All rights reserved. Developed by JewelPe